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Effective Date: May 27, 2026

At [pure radiance], we strive to provide quality products and services to all customers. Please review our refund policy carefully before making a purchase.

48-Hour Refund Window

Customers may request a refund within 48 hours of the original purchase date or delivery date, depending on the product or service purchased.

After the 48-hour period has passed, all sales are final and non-refundable.

Non-Refundable After 48 Hours

We do not offer refunds, exchanges, or store credits for:

• Change of mind

• Incorrect purchases made by the customer

• Failure to read product descriptions

• Delays outside our control

• Digital products or downloadable content after access has been granted

• Services that have already been started or completed

Exceptions

Refunds after 48 hours may only be considered in the following cases:

• The product arrived damaged or defective

• The wrong item was sent

• A duplicate charge occurred

Any exception requests are reviewed on a case-by-case basis.

Chargebacks

Initiating a chargeback without first contacting us to resolve the issue may result in account suspension or refusal of future service.