Shipping Policy
​
Effective Date: May 27, 2026
Thank you for shopping with [pure radiance]. We are committed to delivering your order safely and efficiently. Please review our Shipping Policy below for important information regarding order processing, shipping times, and delivery.
Order Processing
-
Orders are typically processed within 1–3 business days after payment is received.
-
Orders are not processed, shipped, or delivered on weekends or holidays.
-
During periods of high order volume, processing times may be slightly delayed.
Shipping Rates & Delivery Estimates
Shipping charges and estimated delivery times are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
-
Standard Shipping: 3–7 business days
-
Expedited Shipping: 1–3 business days
-
International Shipping: 7–21 business days (if applicable)
Please note that delivery times are estimates and are not guaranteed.
Shipment Confirmation & Tracking
Once your order has shipped, you will receive a confirmation email containing tracking information, if available.
Shipping Areas
We currently ship to:
-
United States
-
[List additional countries or regions if applicable]
If your location is not available at checkout, please contact us for assistance.
Lost, Stolen, or Delayed Packages
[Your Company Name] is not responsible for shipping delays caused by carriers, weather, customs, or other factors outside our control.
If your package is lost or significantly delayed, please contact the shipping carrier first. You may also contact us and we will do our best to assist you.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
If you notice an error in your shipping address, contact us immediately at [Your Email Address].
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging. We will work to resolve the issue as quickly as possible.
International Shipping & Customs
International customers may be responsible for customs duties, taxes, or import fees imposed by their country. These charges are not included in the product or shipping price.
Contact Us
If you have any questions regarding shipping, please contact us:
[Pure radiance]
[camrynhammons12@gmail.com]